Consumers, Dispute Résolution and Online Dispute Resolution (ODR)
13 juin 2016 14 juin 2016
Degree Hall, Faculty of Law, University of Barcelona
To consult PDF version of the agenda. 13 JUNE 9:00-9:30 H. Welcome and introduction: Ph.D. Xavier Pons, Dean, Director of Catalan Consumer Agency and Ph.D. Immaculada Barral, director of the conference. BLOQUE 1 : SEEKING WAYS TO RESOLVE DISPUTES WITH CONSUMERS. Moderator: Francesc Vendrell, Ombudsman. 9:30– 10:00 H: The effective resolution for consumer disputes disputes with consumers: […] Lire la suite