Consumers, Dispute Résolution and Online Dispute Resolution (ODR)
06/13/2016 06/14/2016
Degree Hall, Faculty of Law, University of Barcelona
06/13/2016 06/14/2016
Degree Hall, Faculty of Law, University of Barcelona
To consult PDF version of the agenda.
9:00-9:30 H. Welcome and introduction: Ph.D. Xavier Pons, Dean, Director
of Catalan Consumer Agency and Ph.D. Immaculada Barral, director of
the conference.
Moderator: Francesc Vendrell, Ombudsman.
9:30– 10:00 H: The effective resolution for consumer disputes disputes
with consumers: the European approach. Ph.D. Pablo Cortés, University
of Leicester
10:00- 10:30 H: Implementation of the ADR Directive. Ms. Alicia Agüero,
University of Castilla-La Mancha
10:30-11:00H: The proposed e-commerce directive: the strategy for
digital single market. Ph.D. Annette Nordhausen-Scholes, University of
Manchester (conference in English, with simultaneous translation into
Spanish)
11:00H- 11:30H: Discussion
11:30-12:00H: Coffee Break
Moderator: Mr. Josep Redorta, mediator and lawyer.
12:00- 12:30H: Technology and dispute resolution. Ms. Riikka Koulu,
University of Helsinki (conference in English, with simultaneous translation into Spanish)
12:30-13:00H: ODR and new procedural law. Ph.D. Fabien
Gelinas, Mc Gill University, Montréal (conference in English, with simultaneous translation into Spanish)
13:00- 13:30H: The EU’s ODR platform for consumers disputes. Ph.D. Immaculada Barral, University of Barcelona
13:30-13:45H: ODR for Insurance Cases. Jordi Rivera, CEO, DASInternational
13:45-14:00H : Discussion
Moderador : Mr. Carles Garcia Roqueta, lawyer and mediator.
15:30-16:00H: UNCITRAL’s Working Group III results: The objectives of a global solution? Ph.D. Aura Esther Vilalta, UOC
16:00-16:30H : Data Protection and ODR. Ph.D. Isabel Viola, University
of Barcelona.
16:30-16:45H : Automated processes : chargebacks. Ms. Abigail Quesada, University of Granada
16:45-17:15H: Discussion
17:15-17:45H: Break
17:45-18:15H: The simplified procedure for mediation by electronics means. Ph.D. Eduardo Vázquez de Castro, University of Cantabria.
18:15-18:45H : The future of ODR, K. Bényekhlef, University of Montréal (videoconference)
18:45-19:00H : The use of ODR in family disputes, Ph.D. Elena Lauroba, University of Barcelona
19:00-19:30 H : Discussion
9:30-10:30 H Reading Communications
10:30-11:00H Break
11:00- 13:00H: Roundtable: Institutional mandatory mediation in mortgage loans: implementing ODR Kick -off project : Consumers , mortgage loans, mandatory mediation and online dispute resolution.
Moderator: Francisca Pérez Madrid, Adjunta al vicedecanato de investigación
Facultad de Derecho.
11:00-11:15: Project presentation , Ph.D. Inmaculada Barral , IP , Professor
of Civil Law , University of Barcelona.
11:15-11:30: Conflicts of mortgage loans . Mr. Isidor Garcia, Professor of
Civil Law, Lawyer
11:30–11:45: Protecting consumers from mortgage loans. Mr. Carles
García Roqueta , Lawyer, member of the Consumers’ Association of the Province of Barcelona ( ACPB ) .
11:45-12:00: Mandatory mediation in mortgage loans. Ph.D. Isabel Viola , Professor of Civil Law, University of Barcelona.
12:00-12:15: Public administration as institutional mediator. Mr. Domènec Sibina ,Professor of Administrative Law, University of Barcelona.
12:15-12:30: Rethinking the mediation procedure, Ph D Vicente Pérez, Professor of Procedural Law , University of Barcelona
12:30-12:45: The interactive conflict resolution platforms for consumer’s conflicts Ph.D. Josep Suquet, consultant.
12:45- 13:00: The housing agency of Catalonia committed to ODR. Mr. Carles
Sala, president of Catalan Housing Agency.
13:00-13:30: Closing: Mr. Carles Sala Catalan Housing Agency.
This content has been updated on 07/10/2019 at 15 h 28 min.