PARLe - eCourt

PARLe-eCourt in short

PARLe-eCourt is a safe, flexible and easy-to-use platform that promotes dispute resolution. In addition to allowing the parties to resolve their dispute in a 100% digital way, PARLe-eCourt provides personalized support at each stage of the process. Since it is accessible at all times, the platform allows the parties to realize significant time and money savings.

Encouraging negotiation or mediation first, the platform also offers the possibility of starting a adjudication phase. Thus, if no agreement has been reached between the parties, an adjudicator may make a binding decision based on the elements submitted online by them.

PARLe-eCourt process

(1) Filter:

Before beginning the process, the parties make sure that the nature of their conflict allows them to use PARLe-eCourt, according to the court's juridiction. The plaintiff creates an account and enters his personal information as well as a description of the problem and the proposed resolution. Once the request has been accepted, a notice is sent to the defendant who joins the case. Both parties have the opportunity to add documents to the file.

(2) Negotiation:

The parties can independently exchange messages and send each other settlement offers. The party who receives an offer has the option to accept it, reject it or submit a counter-offer. Once accepted, the proposal becomes binding.

(3) Mediation:

If no agreement has been reached between the parties, they go into mediation. A mediator is assigned to the case and support them throughout this stage of the process. The mediator has many methods to resolve the dispute, including: clarifying the issues in dispute, explain to the parties their rights and obligations, communicate with them individually, formulate reflections on the arguments presented, propose solutions, lead the parties to common ground, etc.

(4) Adjudication:

If no agreement has been reached, the parties will proceed to the adjudication stage. A member of the court then joins the case and a virtual hearing is held. Each party has the opportunity to present its arguments and evidence. Once the member assigned to the file makes his final decision, an order is made and the parties must respect it.

This content has been updated on 02/01/2018 at 15 h 38 min.